David James

Head of Adult Social Care Policy, Care Quality Commission

David has worked in regulation for 12 years, joining the Commission for Social Care Inspection in 2006 which then became part of the Care Quality Commission in 2009.

Before moving into policy work he worked in data and national reporting, developing the regulator’s data and reporting capabilities and leading on the analysis of capacity and quality of adult social care for the State of Social Care reports.

Moving into policy work, he led the development and implementation of CQC’s Market Oversight function and oversaw CQC’s publication on the use of surveillance in health and care settings.

In 2017 he led the work to update CQC’s inspection methodology, building on the new approach which was introduced in 2014.

As well as leading the adult social care policy function, he is CQC’s policy lead for registration across all the sectors CQC regulates.

His current main areas of focus are improving accountability and transparency across health and social care, developing a system of consumer protection for social care alongside DHSC and the Competitions and Markets Authority and the future of provider assessment in an ever-changing health and social care landscape.

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